What Information We Hold and Why
When you create an account, we collect your name, email address, phone number, and the payment method you use — bKash, Nagad, or Rocket. Each deposit or withdrawal generates a transaction record tied to your account wallet. We also collect device identifiers, IP address, and session
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activity to detect unauthorised access and keep your account secure. If you contact our support team, that conversation is logged against your account. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to
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what those providers need to complete your transaction. We retain account records for as long as your account is active and for a period after closure as required by applicable law. You may request a copy of your data or ask us to delete it by
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writing to our support channel. Whether this service is available to you depends on your local law and eligible regions — if you are unsure, check the eligibility section before registering.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.